You can cancel your Argenta subscription yourself, right in the app, and you can review or update the rest of your subscription in the same place. Here is where everything lives.

Who can do this

You need to be signed in as a Subscription Admin or a Master Admin. Cancelling affects your whole organization, so no other role can reach it, and a view-only user cannot complete it.

Cancel your subscription

1. Click Settings (the gear icon in the top right of Argenta), then choose Subscription.
2. Scroll to the buttons at the bottom of the Subscription Overview card and click Cancel Your Subscription.
3. On the Cancel Your Argenta Subscription page, tell us in a sentence or two why you are leaving. It is optional, but it is the only way we learn what to fix.
4. Click Cancel My Subscription.

You will see a confirmation, and Argenta signs you out. Your data is kept for 90 days in case you need to get to it or decide to come back, and is permanently deleted after that. To reinstate your subscription inside that window, get in touch through the contact form on our website.

Manage your subscription without cancelling

Everything below lives under Settings in the top right.

• Subscription. Your account number, team name, subscription start date, record count, and monthly fee, plus your organization's name, address, phone, EIN, and registration number. This is also where you set the Designated Subscriber, the person we treat as your main billing contact.
• Billing & Payments. Every subscription payment you have made, with a download icon on each row for that payment's receipt. The Pay Subscription Fee button here is also how you pay and how you put a new card on file.
• System Users. Add, edit, deactivate, or remove the people who can sign in. Your subscription type sets how many users you can have.

Change your plan

On the Subscription page, pick a different option under Subscription Type and click Save All Changes. That records your choice and sends the request to the Argenta team, who will confirm the change and adjust your billing. Your monthly fee is shown on that same page, so you can always see what you are paying today.

Update the card we charge

Go to Settings > Billing & Payments and click Pay Subscription Fee. Entering a card there saves it for future automatic charges. Full steps: Adding A Payment Method for An Argenta Subscription.

If you would rather talk to someone first

Click Help Center in the top right and submit a support ticket. Tell us what is not working, and we will look at it before you cancel. You can also reach us at [email protected].