Suspending a membership puts it on a temporary hold without ending it, so the member is expected to return.

When to suspend

Suspension fits a temporary hold: a member's request (illness, travel, hardship), a disciplinary pause, or a payment issue to resolve before reinstatement, when the member will likely come back.

Suspend a member

1. Open the member record and go to Member Details, then find the Suspension section near the bottom.
2. Set Is Suspended? to Yes.
3. Enter a Suspension Start Date (required; it defaults to today) and, if known, a Suspension End Date.
4. Choose a Suspension Reason.
5. Click Save All Changes & Continue or Save All Changes & Exit.

Suspended vs. Inactive

These are different states. Suspended is a temporary pause with the member expected to return. Inactive means the membership has ended because they did not renew or chose to leave, which you set with the Active Status field along with an Inactive Date and reason.

End a suspension

1. Open the member record and set Is Suspended? back to No.
2. Update the term and renewal dates if the pause affected their membership period.
3. Save.