Knowledge Base Article
Why can't I export reports to PDF?
If you cannot see the Export To PDF button or it is disabled, here are the possible reasons and solutions:
Missing Exporter Permission:
- The most common reason is that your user account does not have the Exporter role
- Contact your system administrator to request Exporter permissions
View Only Mode:
- If your account is set to View Only, export features are disabled
- Ask your administrator to remove the View Only restriction
Report Not Yet Run:
- The export button may only appear after you Run Report
- Click Run Report first, then look for the export option
Browser Issues:
- Try refreshing the page
- Clear your browser cache
- Try a different browser
- Ensure JavaScript is enabled
To request export access:
- Contact your Argenta administrator
- Ask them to enable the Exporter role for your account
- This can be done in Team Members under Security settings
