Knowledge Base Article
Is my conversation with Ava private?
Your conversations with Ava are stored securely and associated with your user account. Here's what you should know about privacy:
Your chats are:
- Visible only to you within your account
- Stored securely in the Argenta database
- Used to provide conversation continuity
How data may be used:
- Argenta support staff may review chats to improve Ava's responses
- Aggregated, anonymized data helps identify common questions
- No personal information is shared with third parties
Best practices:
- Avoid sharing sensitive personal information in chats
- Don't include passwords, SSNs, or financial details
- Delete chats you no longer need using the chat history management
By using Ava, you agree to the Terms of Use displayed on the chat page.