Track when members visit your location, attend activities, or engage with your organization.

What is a Member Visit?

A member visit is any recorded instance of a member engaging in person:

• Visiting your facility
• Attending a class or activity
• Using services
• Checking in for participation

Accessing Member Visits

1. Open the member record
2. Click Member Visits in the workspace navigation

Recording a Visit

1. Click Add New
2. Enter visit details:
   • Visit Date and Time: When they visited
   • Visit Category: Type of visit (drop-in, class, service, etc.)
   • Notes: Any relevant details
3. Save

Uses for Visit Tracking

• Engagement Monitoring: Identify highly active vs disengaged members
• Capacity Planning: Understand usage patterns
• Retention: Reach out to members who have not visited recently
• Reporting: Show participation metrics to stakeholders

Finding Members by Visit Activity

Use filters on the Member List to find:

• Members who visited within a date range
• Members who have not visited in X days
• Most frequent visitors