Knowledge Base Article
How to Use Project Discussions
Project Discussions is a threaded message board attached to the project, so the conversation about the work lives with the work instead of in everyone's inbox.
Start a thread
- Open the project and go to Project Discussions. The heading shows how many threads the project has.
- Click New Thread.
- Pick a Category and write your Discussion Topic.
- Click Post Thread.
Reply and follow along
- Open a thread and use the reply box, then click Reply. Replies stack under the thread in order.
- You can edit your own comment after posting.
- The search box at the top searches the project's discussions, which is how you find a decision made months ago.
Closing a thread out
When you edit a thread you can record a Final Outcome. This is the field that makes discussions worth keeping: the thread holds the debate, and the outcome line holds what was actually decided, so nobody has to read the whole thread to find the answer.
Two more controls sit on the same edit screen. Lock Thread stops further replies on a conversation that is finished, and View Only leaves it readable without being editable.
Discussions or notes?
- Discussions are for back and forth: questions, decisions, and anything more than one person needs to weigh in on.
- Project Notes are for recording something for the record, where no reply is expected.