Knowledge Base Article
How to Configure Payment Forms
Argenta provides a public payment form your organization can send people to when you need to take a payment that is not a donation, a ticket or a membership.
Where It Lives
The payment form is one of your organization's public interfaces, at your own team's payment address. If you use it, it is listed under Our Public Interfaces alongside your other public forms.
How It Differs From the Donation Form
The public donation form is designed by you, with its own headline, fields, suggested amounts, colors and banner. The payment form does not have that designer. It is a set page rather than one you lay out yourself, so there are no field switches or color settings to configure.
Related Payment Routes
Argenta takes money through several other paths, and one of these is usually a better fit than a general payment form:
- Public Donation Form for gifts
- Event registration and event ticket sales for events
- Membership forms for membership dues and giving clubs
- Campaign forms for campaign sales
- Invoices and payment requests for money owed by a specific person or organization
Where Payments Land
Payments taken through public forms appear under General Financials > Payments & Income, and card transactions are also visible in the Stripe Transaction Log.
Best Practices
- Use the closest specific form rather than the general payment form, because the record it creates is more useful afterward
- Test with a real small payment before sending the link out, and refund it
- Reconcile against the Stripe Transaction Log rather than assuming every attempt succeeded