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How to Send Text Messages (SMS)

Argenta sends SMS text messages to constituents who have a mobile number. Both the single send and the list send start at Communication > Send Text Messages.

Text one constituent

  1. Go to Communication > Send Text Messages.
  2. Write your message in Type Your Text Message Here.
  3. Click Send To A Constituent, then search for the person and select them.
  4. Click Send Text To This Constituent.

Text a list

  1. Go to Communication > Send Text Messages.
  2. Write your message in Type Your Text Message Here.
  3. Click Send To A Text List.
  4. Choose your list under Select A Text List. The page shows how many records it holds.
  5. Click Send Text To This List.

Send Text Messages, with the message box above the Send To A Constituent and Send To A Text List buttons, and Connect Twilio and Results at the top right

Before you send

  • Texting runs through Twilio. If it is not connected yet, the send buttons stay disabled and the page offers Connect Twilio.
  • Anyone marked do not text is dropped from a list send, and a single send to that person is refused.
  • Argenta records unsubscribes for you. Unsubscribe Log, under the Results menu at the top right, opens that list; the same menu has Delivery Results.

Go to Communication > Text Message Delivery Log to see what went out and whether it arrived.

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