CSV files exported from Argenta import cleanly into the Outlook desktop app's Contacts. This walks through the Argenta side in detail, then the parts of the Outlook import that trip people up: duplicates and field mapping.

Step 1: Export the list from Argenta

1. Go to Communication > Manage Mailing Lists.
2. Click the list you want. The Mail Room List Workspace opens.
3. Click List Members in the Workspace Menu.
4. Narrow the list first if you only want part of it. The search box and the Include "No Solicit" Constituents In List switch both apply to the export, so what you see on screen is what you get in the file.
5. Click Export List. Your browser downloads a file named after the list, like MajorDonors_Export.csv.

You need a mailing list before you can export one. For help creating one, see Add Mailing Lists, and for working with one, see Using Mailing Lists.

Know which columns you are importing

Every export starts with a header row, which is what Outlook reads when it matches columns to contact fields. The columns depend on the type of list.

• Email List. First Name, Last Name, Email Address.
• Mail List. First Name, Last Name, Salutation, Formal Salutation, Envelope Salutation, Address Line 1, Address Line 2, Address Line 3, City, State, Postal Code, Country, City State Postal, Is Solicit Ok.
• Text List. First Name, Last Name, Mobile Number, Mobile Provider, Is Solicit Ok.

Rows missing the key value are left out, so an Email List export skips anyone with no email address and a Text List export skips anyone with no mobile number.

A few of our columns have no natural home in Outlook. City State Postal is a convenience column for mail merges, and Is Solicit Ok is an Argenta consent flag. Both are easiest to leave unmapped, or delete them in Excel before you import.

Step 2: Import the file into Outlook

Outlook is Microsoft's product and its menus shift between versions, so rather than a click path that goes stale: open the import option from Outlook's File area, choose to import from another program or file, choose Comma Separated Values, browse to the file Argenta gave you, and pick the destination Contacts folder. Microsoft keeps the current screens for every version at Import contacts to Outlook.

Choosing how duplicates are handled

Somewhere in the wizard Outlook asks what to do when a person is already in your contacts. The three choices, and when each is the right call:

• Replace duplicates with items imported. Outlook throws away what it has and uses the Argenta version. Pick this when Argenta is your system of record and your Outlook contacts are stale.
• Allow duplicates to be created. You end up with two entries for the same person, one from each side. This is usually the default. It is the safe choice if you are not sure, though it leaves cleanup for later.
• Do not import duplicate items. Outlook keeps what it has and ignores the incoming row. Pick this when your Outlook contacts are richer than the export, for example when they carry phone numbers and notes the export does not.

Mapping the fields

Outlook tries to match our header row to its own contact fields automatically, and for a straightforward Email List export it usually gets it right. When the columns are less obvious, especially a Mail List with three salutations and three address lines, use Outlook's map fields option before you finish. Drag each of our columns onto the Outlook field you want, and leave anything with no good match unmapped.

Worth checking by hand: our Address Line 1 through Address Line 3 should go to the matching lines of one Outlook address, not to three different addresses. And decide which of our three salutations you actually want, since Outlook has fewer places to put them.

Good to know

• The export is a snapshot, not a live connection. Nothing you change in Argenta afterward flows into Outlook, so re-export when you want a refresh.
• Import a small test list first if this is your first time. It is far easier to check ten contacts than to unpick a thousand.
• If you have more than one email account in Outlook, choose the Contacts folder under the account you want these people attached to.

For the Microsoft 365 version of this, see Import A CSV File from Argenta into Outlook 365.