Knowledge Base Article

How Your Supporters Register and Place Bids

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Your supporters bid on your auction online, from their own phone or computer. This article explains what they see and do, so you can guide them if they ask.

Step 1: Open the Auction Form

You share a link to your public auction form. When a supporter clicks it, they see your auction and all of its items.

Step 2: Register a Card to Bid

Before anyone can bid, they register one time:

  1. They click Register a Card to Bid
  2. They enter their name and email
  3. They enter a credit or debit card, which is kept safely on file

The card is not charged to register. It is only used if they win.

Step 3: Place a Bid

  1. They open an item they like
  2. They see the current bid and the next bid amount
  3. They enter their bid and submit it
  4. The bid must be at least the next bid amount shown

Step 4: Stay in the Lead

  • When a bid goes through, they get a Successful Bid email
  • If someone outbids them later, they get an Outbid email so they can come back and bid again

Step 5: Winning

When the auction closes, the highest bidder on each item wins. The card on file for the winning bidder is charged automatically, so there is no extra step for them to pay.