How to Record and Track Volunteer Hours

Accurately track volunteer hours for recognition, reporting, and grant compliance.

Where Hours Are Tracked

Volunteer hours are recorded at the Volunteer Task level:

• Each task has scheduled hours (planned)
• Actual hours are recorded after completion
• Hours roll up to the volunteer's total

Recording Hours

1. Open the Volunteer Task
2. Enter the Scheduled Hours (planned duration)
3. After completion, enter Actual Hours worked
4. Update the task status to Complete
5. Save

Viewing Volunteer Hour Totals

To see a volunteer's total hours:

1. Open the volunteer record
2. View the Tasks tab to see all assignments
3. Run volunteer hour reports for summaries

Reporting on Hours

Generate reports showing:

• Hours by volunteer (for recognition)
• Hours by program (for grant reporting)
• Hours by date range (for annual reports)
• Hours by task type (for planning)

Calculating Volunteer Value

For grant applications and board reports, convert hours to dollar value using the Independent Sector volunteer hour rate or your state rate.

Government Hourly Rates

If you track government volunteer rates (for matching or reporting), use the Gov Hourly Rates tab on volunteer records to record applicable rates.