Track when members visit your location, attend activities, or engage with your organization.
What is a Member Visit?
A member visit is any recorded instance of a member engaging in person:
- Visiting your facility
- Attending a class or activity
- Using services
- Checking in for participation
Accessing Member Visits
- Open the member record
- Click Member Visits in the workspace navigation
Recording a Visit
- Click Add New
- Enter visit details:
- Visit Date and Time: When they visited
- Visit Category: Type of visit (drop-in, class, service, etc.)
- Notes: Any relevant details
- Save
Uses for Visit Tracking
- Engagement Monitoring: Identify highly active vs disengaged members
- Capacity Planning: Understand usage patterns
- Retention: Reach out to members who have not visited recently
- Reporting: Show participation metrics to stakeholders
Finding Members by Visit Activity
Use filters on the Member List to find:
- Members who visited within a date range
- Members who have not visited in X days
- Most frequent visitors