Sales Leads/Opportunities are categorized using Lead Categories. As an example, you might enter a constituent who is a potential volunteer. In this case you could select the lead category of "Potential Volunteer". Lead Categories are considered a Classification Code. Argenta comes loaded with common Lead Categories and users can add their own as well. Users can only delete Lead Categories they have added. System Lead Categories serve a purpose in the system, so they can't be deleted.
Lead Categories can be updated by selecting Classification Codes from the Argenta main menu on the left-hand side of the screen.
This will open the complete list of all Customizable Classifications Codes within Argenta. From here select "Lead Categories."
This will open the Lead Category list for your organization. From here select "Add New."
This will open the Add A New Lead Category screen which allows you to add your new category.
Choose a name for the new category and then click "Add This Classification Code." This will add your new category and return you to your complete Lead Category listing.
View The Total Number of Records
Above every list is a record number that displays the total of all items currently displayed in the list. This is a quick and easy way to count list items.
Search The List
All classification code lists can be searched by the code's title or a partial title. Enter the title of the code you are looking for into the search field to search the list.
Export The List To Excel
Argenta contains many reports, charts, graphs and statements,
but it may be necessary to manipulate your own data. You can work with your data anyway you want by
exporting it to Excel. Every list in Argenta has an "Export To Excel"
button above the list. Clicking the button exports the data currently
displayed in the list to Microsoft Excel. If you have filtered the data
by specific criteria, only the result set will be exported.
To Remove A Lead Category
In the lead category list, click the corresponding "Delete" button to remove the lead category from Argenta. Lead categories that are already in use cannot be deleted. You will receive an alert indicating that you cannot delete the lead category because it has been used to classify a lead. If you still want to delete it you can find the leads associated with it by filtering the lead list, reclassifying all associated leads, then trying again to delete the lead category.